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Customer Comments


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We ask that you rate the following on a scale of 1 to 5 (1 being the least satisfactory, 5 being the most satisfactory based on your experience).

Office Staff
Rating
a. Telephone Courtesy
b. Knowledge of Policies/Services
c. Handling of Reservation
Drivers
Rating
a. Appearance
b. Courtesy of Service
c. Safe Manner of Operation
d. Knowledge of Roadways
e. Timeliness of Driver's Arrival
f. Assistance with Passenger Needs
Vehicles
Rating
a. Exterior/Interior Appearance
b. Cleanliness
c. Safety
d. Operation of Equipment (such as lift)
Overall
Rating
Overall Service


Have you ever ridden a GATRA bus before? Yes No

If you have ridden a GATRA bus or buses previously, how would you rate the experience compared to this time?


If you have any questions or comments about GATRA, please type them in the box below and click the "Send Comments" button below. Please click the "Send Comments" button only once. If you make a mistake, you can click the "Clear Form" button to start over if you'd like.