DEPARTMENT:

Medical Brokerage

EXEMPT:

No

DATE:

January 2026

OVERVIEW:

This position is primarily responsible for receiving incoming calls from clients, representatives of clients, and/or medical facilities and scheduling transportation to medical appointments. 

DUTIES:

• Handle incoming phone calls from consumers, medical facilities, and vendors to schedule transportation for upcoming medical appointments in a courteous, professional, and efficient manner
• Confirm with caller all pertinent client information, such as address & telephone number, to ensure accurate information is maintained within GATRA database
• Assist clients with resolution of issues arising from previously scheduled transportation requests, including contacting Transportation Providers on behalf of clients to solve issues and ensure scheduled trips are completed as agreed
• Conduct consumer surveys daily, in an effort to ensure trips are completed and services are being performed as agreed
• Ensure adherence to schedule; taking breaks and lunch periods at scheduled times, to help ensure efficient operation of the department
• Ensure availability to receive incoming calls as often as possible, limiting time not available to receive incoming calls to 13% or less of scheduled shift
• Additional responsibilities as assigned by Brokerage Supervisors, Office Manager or Brokerage Director 

REQUIREMENTS:

• Incumbent must demonstrate computer literacy and the ability to type
• Be proficient with the use of various systems used daily, including trip scheduling system, Microsoft Word, Excel, and Outlook
• This position includes a requirement being in a seated position in front of a computer monitor for extended periods of time, with limited opportunities to stray from work area 

PAY:

• $20.00 per hour/ 35 hours per week

TO APPLY:

Please send resumes to: Brian Damaso, bdamaso@gatra.org

OVERVIEW:

• Bus Driver in/around GATRA’s Taunton Location
• DRUG FREE WORKPLACE
• CDL with air brakes and passenger endorsement REQUIRED

DUTIES:

• Operate vehicle along assigned routes
• Pick up passengers
• Collect fares
• Check passes and ID cards

JOB TYPE:

• Full-time positions available
• Part-time positions available

PAY:

• Starting at $24.75 per hour
• $2,000 sign on bonus

BENEFITS:

• 401(k) matching
• Dental insurance (full-time only)
• Health insurance (full-time only)
• Life insurance

TO APPLY:

• Submit the below application
  • Via email to Shona Norman at snorman@gatra.org OR
  • By mail or in person at Kiessling of Attleboro, ATTN: Shona Norman, 2 Oak Street, Taunton, MA 02780

Kiessling of Attleboro- Employment Application

Kiessling of Attleboro application. 

Please contact Shona Norman at snorman@gatra.org or 774-226-1277 with any questions.

PLEASE NOTE: This job posting is for employment at Kiessling of Attleboro. Kiessling of Attleboro is a contracted Operator for GATRA. GATRA does not employ drivers and all drivers that operate GATRA services are employed through contracted Operators.

OVERVIEW:

• Bus Driver in/around GATRA’s Wareham Location
• DRUG FREE WORKPLACE
• CDL with air brakes and passenger endorsement REQUIRED

DUTIES:

• Operate vehicle along assigned routes
• Pick up passengers
• Collect fares
• Check passes and ID cards

JOB TYPE:

• Full-time positions available
• Part-time positions available

PAY:

• Starting at $24.75 per hour
• $2,000 sign on bonus

BENEFITS:

• 401(k) matching
• Dental insurance (full-time only)
• Health insurance (full-time only)
• Life insurance

TO APPLY:

• Submit the below application
  • Via email to Shona Norman at snorman@gatra.org OR
  • By mail or in person at Kiessling of Attleboro, ATTN: Shona Norman, 2 Oak Street, Taunton, MA 02780

Kiessling of Attleboro application. 

Please contact Shona Norman at snorman@gatra.org or 774-226-1277 with any questions.

PLEASE NOTE: This job posting is for employment at Kiessling of Attleboro. Kiessling of Attleboro is a contracted Operator for GATRA. GATRA does not employ drivers and all drivers that operate GATRA services are employed through contracted Operators.