System Alert: TRY TRANSIT FOR THE HOLIDAYS- ALL GATRA BUSES ARE FREE 11/24-12/31

Transit Operations Assistant

Download the Job Description Here

 

Department: Administration                                                             Exempt: No

Reports To: Director of Transit Operations                                       Date: November 2023

Position Summary:

Reporting to the Director of Transit Operations, the Transit Operations Assistant will be responsible for assisting in monitoring GATRA’s public transportation programs.

Primary Responsibilities:

  • Assist in overseeing transit service activities, including all fixed-route and paratransit service activities to ensure GATRA service standards and contract requirements are met.
  • Serve as a liaison for operational issues between multiple service providers and Director of Transit Operations.
  • Attend public presentations with Outreach Coordinator regarding service updates and solicit input and feedback from public via public hearings, rider forums, and informational sessions.
  • Monitor complaint process, including coordinating with other GATRA team members and vendors to ensure effective complaint resolution for all transit services
  • Review and compile data to assist with service planning and reporting

Other Responsibilities:

  • Perform other duties as required or requested to ensure ongoing success of the organization

Position Requirements:

  • Candidate should be willing and excited to learn about GATRA and GATRA services, have a strong attention to detail, and be able to work as part of a fast-paced team.
  • Candidate should have proficient computer skills and be willing and able to learn new software as needed.

Physical Demands/Conditions:

  • General office environment

Equipment Used:

  • GATRA owned computers and software
  • General office equipment

Supervisory Scope:

  • None

 

To apply, please send resumes to: Kylie Araujo, karaujo@gatra.org