Contact the Dial-a-Ride Office in Your Area
Dial-a-Ride is a curb to curb transportation service available to eligible passengers in each of GATRA’s towns. Eligible residents are seniors (60 and over) or persons with a disability who cannot access public transportation.
Please use the drop box above to research the Dial-a-Ride options in your town.
If you believe you are eligible for the service, please download and fill out the ADA or Senior application below.
The Americans with Disabilities Act of 1990 mandated that Americans with disabilities have equal access to public transportation as well as places of “public accommodation”.
In conformance with the Americans with Disabilities Act (ADA), the Greater Attleboro Regional Transit Authority (GATRA) offers a paratransit service to individuals with disabilities who cannot use the fixed route bus system.
Operating in compliance with the FTA’ s ADA regulations, GATRA’s ADA Paratransit Service provides origin to destination transportation to ADA eligible individuals who are unable to us the fixed route bus service due to a disability. This service operates the same days and times as the fixed route bus service and travels within ¾ of a mile of the route. It is a shared ride and multiple users could be grouped together allowing GATRA to provide efficient trips that will meet all ADA requests.
Qualifying for ADA Paratransit
A person must apply to see if they qualify for this transportation. Download the application and fill out Part A. A licensed professional who can attest to the disability that prevents use of a fixed route bus must complete Part B. The application should be sent to the administrative office (10 Oak Street Taunton, MA 02780).
Within 21 days of receipt of the application, GATRA will review and determine rider’s eligibility for ADA services. If determination has not been made within the 21 days, the applicant will be considered eligible for ADA services on day 22 until formal determination by GATRA.
Eligibility for out-of-area visitors
Visitors to the GATRA area who wish to use our Paratransit service should call for information concerning eligibility. The number is 508-823-8828. The Americans with Disabilities Act (ADA) allows you to travel as a visitor for 21 days in a 12-month period. Please provide a copy of your ADA Paratransit Certificate of Eligibility from your home transit agency, along with your contact information while in the area.
Procedure for Filing a Complaint:
Any person, who believes his/her ADA rights have been violated, may file a complaint with GATRA’s Customer Service Department. For ADA complaints, please call Joanne LaFerrara, Director of Customer Relations at 800-283-2500 ext 275.