Notice to GATRA Customers of Their Rights Under Title VI
It is the policy of GATRA to assure that no person shall, on the grounds of race, color, and national origin, as provided by Title VI of the Civil Rights Act of 1964, be excluded from participation in, be denied benefits of, or otherwise be discriminated against under any of its federally funded programs and activities.
If you need further information or have any questions about GATRA’s Title VI program and/or Language Assistance Plan please contact Joanne LaFerrara at 508-823-8828. GATRA offers free language assistance services on how to use our service and participate in public forums relating to individuals with limited English proficiency.
Procedure for Filing a Complaint:
Any person who believes his/her Title VI protection or ADA rights have been violated may file a complaint with GATRA’s Customer Service Department. For Title VI complaints, please call Joanne LaFerrara, Director of Customer Relations at (508) 823-8828.
Title VI of the Civil Rights Act of 1964, as amended, provides that no person shall on the grounds of race, color, and national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. The Civil Rights Restoration Act of 1987 amended the Title VI to specify that entire institutions receiving Federal funds – whether schools and colleges, government entities, or private employers – must comply with Federal civil rights laws, rather than just the particular programs or activities that receive funds.