Reports and Policies

Performance Measure Reports

GATRA uses performance measures to evaluate and improve service. GATRA’s fixed route service and Dial-a-Ride service area have been divided into groups for comparison purposes. Fixed route services are broken down by type of service while the Dial-a-Ride service area has been broken into regional groups. Both fixed route and Dial-a-Ride services are measured using Passengers Per Revenue Mile (PPRM), Passengers Per Revenue Hour (PPRH), Revenue Miles Between Preventable Accidents, and Miles Between Road Calls.

Read more “Performance Measure Reports”

Regional Transit Plan (RTP)


This 5-year Comprehensive Regional Transit Plan (CRTP) update builds on the work of the Greater Attleboro Taunton Regional Transit Authority (GATRA) 2015 Regional Transit Plan (RTP). This update was recommended by the Task Force on Regional Transit Authority Performance and Funding in its final report issued in April 2019.1 The report included 24 recommendations in five categories:

  • Investment and Performance
  • Accountability
  • Service Decisions
  • Quality of Service
  • Environmental Sustainability

The CRTPU recommendation (No. 7) was included in the service decisions grouping. Specifically, recommendation 7 advised that “RTAs will continue to succeed by understanding their markets and by aiming to have their service networks meet the current and future mobility needs of their region as well as support connectivity to other regions where possible. This effort will be guided by (1) the completion or updating of Comprehensive Regional Transit Plans (CRTPs) every five years…”

Download the 2020 CRTP Update Here


Ways for you to provide comment on the report:

The report is out for public comment until April 16, 2021.
Read more “Regional Transit Plan (RTP)”

Freedom of Information Act

Records Access Officer (RAO)
Kylie Araujo
Greater Attleboro Taunton Regional Transit Authority (GATRA)
10 Oak Street, 2nd Floor
Taunton, MA  02780
Ph:  508-823-8828


Send Records Requests to:

Public Records Requests can be made in the following manner:

  • Written request mailed or hand delivered to RAO
  • In person to RAO
  • By fax 508-824-3474
  • By email to
  • Requests by phone will be accepted at the discretion of the RAO

Please include an email address in the request as all responses will be issued electronically unless otherwise stated.  If you wish to receive paper copies please be aware that there may be a charge per the Massachusetts Public Records Act.

DBE Goals

In accordance with FTA Regulations, GATRA has established goals for participation by certified Disadvantaged Business Enterprise (DBE) firms on the Authority’s federally assisted transit projects and procurements anticipated for Federal Fiscal Years 2024-2026.

Read more “DBE Goals”