Performance Measure Reports

GATRA uses performance measures to evaluate and improve service. GATRA’s fixed route service and Dial-a-Ride service area have been divided into groups for comparison purposes. Fixed route services are broken down by type of service while the Dial-a-Ride service area has been broken into regional groups. Both fixed route and Dial-a-Ride services are measured using Passengers Per Revenue Mile (PPRM), Passengers Per Revenue Hour (PPRH), Revenue Miles Between Preventable Accidents, and Miles Between Road Calls.