Statewide Access Pass


GATRA issues “Statewide Access Passes” to persons who have a disability and/or valid Medicare card and also to persons 60 years of age or older.

Eligible customers qualify for half-fare discounts on all public fixed-route transportation in Massachusetts, including GATRA buses and public commuter rail transportation.

These discounted passes do not include Dial-A-Ride service.

Application Process

For an application for the Access Pass or the Senior Citizen Pass, call GATRA at 800-483-2500, 508- 823-8828, or 711 (TTY).

Riders must complete an application from the transit authority in the area in which they live. GATRA’s ADA application consists of two parts:

  • The applicant fills out the first section
  • A licensed professional who can verify the applicant’s disability must sign the second section.

If you are unable to obtain a licensed professional’s signature, you may submit one of the following in its place:

  • A Medicare card
  • A letter signed by an administrator from a Veteran’s Administration (VA) office confirming that the disability is 70% or greater
  • A Social Security (SS) letter stating the eligibility for benefits is based on a disability.

Photo Identification cards are issued from the GATRA office either through email or by appointment. If you are able to email a photo it can be sent to Please call 774-226-1263 for an appointment.