GET READY…
Payment – You Have Options!
Cash
GATRA buses have electronic fareboxes. It is strongly suggested to have exact change to pay your bus fare. Drivers cannot make change and fareboxes do not return cash. Fareboxes will print a stored value change card for the amount owed if you insert more money than the fare owed. The change card can be used for future rides and is not redeemable for cash.
Use a paper Fare Pass
You can purchase a One Day Pass or a 10-Ride Pass on the bus. You can purchase a One Day Pass, 10-Ride Pass, or 31-Day Pass from ticket machines at the Taunton Terminal or Attleboro Intermodal Center (ATC). You can also purchase a One Day Pass, 10-Ride Pass, or 31-Day Pass from the GATRA Administration Office (2ndFloor, 10 Oak St, Taunton 8:00AM – 4:00PM Monday-Friday).
Use the GATRA Pay App
The GATRA Pay app can be downloaded from the Apple App Store or the Google Play Store. Using the app you can pay your fare in advance using a credit card or purchase a digital One Day Pass, 10-Ride Pass, or 31-Day Pass to use on the bus.
Track Your Bus!
Download the Transit App
The Transit App can be downloaded from the Apple App Store or the Google Play Store. Use the app to plan your trip by selecting a pickup and drop off address. The app will tell you what GATRA route to take, when to board the bus, updates on whether the bus is on time, and even allow you to track the bus in real time!
Traveling With A Service Animal?
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Under the Americans with Disabilities Act (ADA) guidelines, service animals must be harnessed, leashed or tethered, unless these devices interfere with the service animal’s work or the individual’s disability. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.
Requests For Reasonable Modifications
The Greater Attleboro Taunton Regional Transit Authority (GATRA) is committed to providing riders including those with disabilities with safe, reliable, accessible and user-friendly services. As part of this commitment, GATRA has adopted this policy to provide a procedure for receiving, processing and responding to requests for reasonable modifications to GATRA’s Policies or practices by individuals with disabilities.
More information about how to request a reasonable modification can be found by clicking here
Give The Bus A Wave!
GATRA bus routes operate on a “Flag Stop” policy. This means you can board the bus anywhere along the route where it is safe to do so. Make sure you are standing in a spot that allows the bus to safely pull over and leaves the bus plenty of room to pull back in to traffic.
For our riders who utilize a wheelchair or a mobility device, it is important that you wait in a spot that will allow enough room for the bus to deploy the lift in order for you to board the bus safely.
GET SET…
Waiting For The Bus To Arrive
Arrive at the bus stop at least 5 minutes before your bus is expected to arrive. Stand in a location where it is safe for you to board and where you are clearly visible to the driver.
As the bus approaches, check to make sure that the sign above the windshield shows the correct route and wave as the bus approaches to signal to the driver that you would like to board.
If you need to use the lift or need the bus to be lowered (kneel the bus, if it’s possible depending on the bus model) in order to board the bus (with or without a mobility aid) just ask the driver.
GO!
Boarding The Bus
After boarding, insert your cash or pass into the farebox or show the driver your GATRA Pay app to board. If you will need a transfer to continue your trip, make sure to ask the driver for one after you have paid your fare. The transfer will be valid for 90 minutes and can be used to continue your trip. Transfers cannot be used for your return trip.
Please sit down immediately after boarding the bus. If there is standing room only, please stand behind the line and keep the aisle clear. Please prioritize seats in the front of the bus for seniors, riders with a disability, or others with medical or mobility needs.
Getting Off The Bus
About one block before the bus gets to your stop, pull the cord above the window and the driver will pull over at the next safe location to let you off the bus. If you are unsure of where you should get off, just ask the driver to let you know when the bus is approaching your stop.
Remain in your seat until the bus comes to a complete stop.
When getting off the bus, make sure to never cross the street in front of the bus. Wait for the bus to depart then cross the street when it is safe to do so.
GATRA’s Code of Conduct
- To ensure everyone has a safe and pleasant ride, respectful conduct towards other riders and the driver is expected at all times. Drivers have the authority to ensure the safety and comfort of all riders.
- GATRA reserves the right to refuse transportation to any person under the influence of intoxicating beverages or drugs or to a person whose objectionable conduct or personal hygiene creates an unsafe environment for the driver or other riders.
- Open food and beverage containers and eating is prohibited while riding the bus.
- Smoking on the bus is prohibited by law.
- Music must be listened to with headphones and cell phone use should be limited.
- Strollers and shopping carts must be folded and removed from the aisle.
- Please keep your hands and head inside the bus and clear of opening and closing doors.
- Children 6 years and under must be accompanied by an adult.
- Service animals are always welcome on GATRA, but pets who are not fully contained in a carrier are not allowed.